Shipping Policy
We currently ship only within the European Union (EU).
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Shipping Time
Orders are processed and shipped within 7 days of order confirmation. Delivery times may vary depending on the destination, shipping carrier, and local postal services. Any delivery estimates provided are indicative and not guaranteed.
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Shipping Costs
Shipping is free for orders over €70. For orders below this amount, shipping costs will be calculated and displayed at checkout before payment is completed.
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Once your order has been dispatched, you will receive a confirmation email with relevant shipping details.
Return & Exchange Policy
If you are not satisfied with your purchase, you may return your order within 14 days of receiving the goods, in accordance with EU consumer law.
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Return Conditions
Returned items must be unworn, unused, and in their original condition. We reserve the right to refuse returns that do not meet these conditions.
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Return Address
Returns must be sent to the following address:
XX
Please note that return shipping costs are the responsibility of the customer.
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Refunds
Once your return has been received and inspected, refunds will be processed within 30 days. Refunds will be issued to the original payment method.
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Issues & Support
If you experience any issues or problems with your product, you can report them by replying to the product review email you received or by contacting us directly at:
info@oly.com
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We will do our best to assist you as quickly as possible.